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Online Services

PLEASE NOTE: Repeat prescriptions and on-line appointment booking has changed.  From January 2018 onwards you will no longer be able to order prescriptions via the practice website.  You must instead register for access to on-line services at reception.  You will be given a link to the new website and also your user details to get you logged in and set up.  

Not only will you be able to order your repeat prescriptions via a secure connection but you will also be able to access all on-line services including appointment booking.

Please contact the Surgery if you require any additional information on: 01509 890 747

Patient SurveyTake our patient survey
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Your Clinical RecordUpdate your Clinical Record

Welcome to the Cottage Surgery,

home of the ABCD of Access Solutions and Doctor First

Situated in the heart of Charnwood Forest in the beautiful village of Woodhouse Eaves. 


Our Philosophy

The Cottage Surgery provides medical care for the people of Charnwood Forest and its surrounding villages.

Our aim is to provide you with high quality service in a timely manner.

National data opt out.

If you do not wish to have any of your data shared for Research and Planning please clinic on the link below.

or access this web address


From the 19th of July, we would respectfully request that anyone entering the Cottage Surgery continue to wear a face covering.  In accordance with guidance on Infection, Prevention and Control (IPC) our staff will still use masks as we continue to see vulnerable and at risk patients within a clinical setting.
We have a Duty of Care for patients and staff and will continue to protect everyone in the most effective way that we can.

If you are having problems with your COVID-19 Vaccination Record

Instructions for COVID-19 Vaccination Record


GP Patient Survey Results 2021

CCG-Wide Protected Learning Time Event -  Wednesday 20th July 2022. The surgery will be closed from 1pm for protected learning time. 

If you require medical assistance during this time, please call 111 or 999 in an emergency.

Coronavirus (COVID-19 guidance)


If you have symptoms of coronavirus:

A high temperature

A new continuous cough

A loss of, or change to, sense of smell or taste

Book at test:

Visit NHS.UK for more information

Extended Access Appointments:

We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire from the 1st of October 2018.

Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and will not be with one of your usual GPs or nurses.

Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

These appointments will be available at the following locations:


Loughborough Urgent Care Centre at Loughborough Community Hospital

Coalville Community Hospital

Hinckley and Bosworth Community Hospital


If you would like to know more please speak to a member of practice staff.

Primary Care Networks


From 1st July 2019, GP practices began working in groups with other GP practices in the local area, as well as other health, social care and voluntary sector organisations.

These groups are known as primary care network. Together they decide what services they are to provide for their local patients to prevent and manage ill-health.

Sometimes a member of the practice team may work for all of the practices in the network.

There may also be times when you receive your appointment in one of the other practices in your network - particularly if you have a non-urgent need or that practices specialises in an area of care you need.

The Cottage Surgery is a member of the Soar Valley PCN. We are working closely with surgeries within our PCN to provide our patients with extended hours access appointments.

For further information click on the following link: 

Patient Participation Group Meeting:

Please click here to read the minutes from our last Patient Participation Group meeting

eConsult with your GP/Practice Team now at The Cottage Surgery


You can eConsult with your own GP at your own convenience, advise them of your condition and they will get back to you before the end of the next working day. Please note that GP/Nurse appointments cannot be requested via the eConsult Service, if you wish to book an appointment online, please see reception where you will be given your log-in details for Online Services.

Please click here or on the image above to access the eConsult service

You can also watch the video below that explains what eConsult is all about...

Accessible Information Standards

This is a new standard being introduced by NHS England which has been developed to support the Equality Act.

The purpose of the standard is to make sure that people with a disability, impairment or sensory loss have access to information that they can understand and get any communication support they might need. This also applies to parents and carers of these people.

This does not apply to:

  1. Patients who prefer to get their information in other formats that do not have a disability or sensory loss.
  2. Foreign language translation
  3. People who have difficulty reading or understanding information for reasons other than a disability, impairment or sensory loss for example due to low literacy or a learning difficulty like dyslexia as distinct from a learning disability.

For example they might need their information in a format other than standard printed letters; such as braille, easy read, via email etc.

Also they may need help with communication through use of a British Sign Language (BSL) interpreter, deafblind manual interpreter, an advocate etc.

What is included in the standard?

  1. Ask people if they have any information or communication needs and find out what they are
  2. Record those needs
  3. Highlight in the patient records what the needs are and how they should be met
  4. Share these needs with other NHS adult social care providers with their consent.
  5. Make sure that they receive information in a way that meets their needs and that they get any communication support that they need.

More information about the standard can be found at 

Please inform Reception if the above applies to you.

Disabled Access

The doctors' and nurses' consulting rooms and a toilet suitable for all patients are located on the ground floor. A hearing loop system is in place.

Care Planning

West Leicestershire CCG have developed a very useful information leaflet which describes how individual care plans can help to avoid hospital admissions.  We have not yet received a supply of hard-copies of these leaflets, but please feel free to download a copy here...

Care Plan Leaflet

NHS 111

We would like to make you aware that NHS 111 is the new number to call when our Surgery is closed, and you require medical attention.  The NHS 111 Service will direct you to the most appropriate service to cater to your needs.  Simply dial 111 from your telephone and you will be connected.  Please note that 111 will replace NHS Direct and the Out of Hours team are no longer accepting calls unless directed via NHS 111.

Online Appointments

You can now pre-book telephone call back slots with the GP, please follow this link

"Friends of the Cottage Surgery," Patient Reference Group

Our Patient Reference Group “The Friends of the Cottage Surgery” is made up of patient volunteers who meet regularly and are involved in making a positive contribution to the services and facilities offered by the surgery to patients - please follow the link to find out further information and to view our latest PRG Meeting Minutes.

Sharing Electronic Health Care Records

"Summary Care Records are being introduced to improve the safety and quality of patient care. Because the Summary Care Record is an electronic record, it will give healthcare staff faster, easier access to essential information about you, and help to give you safe treatment during an emergency or when your GP surgery is closed."  For more information please use the following link and there is also a very handy document here: 4628_west_leics_health_records_A5_4pp.pdf

Our Practice Leaflet...

You can now view our Practice Leaflet online.  Please click the following link:  
(Site updated 29/07/2022)

Contact Details

The Cottage Surgery

Contact Telephone

01509 890747
NHS 111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website